Privacy Policy

Introduction

Qyventroxa AS ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qyventroxa.com and use our educational resource directory services.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our registered office is located at Gammel Kongevej 74, 8959 Randers, Denmark.

Data We Collect

We collect various types of information in connection with the services we provide, including personal data collection through the following means:

• Contact Information: When you contact us or use our services, we may collect your name, email address, phone number, and organisation details.
• Technical Information: We automatically collect information about your device, browser type, IP address, and how you interact with our website.
• Usage Data: Information about how you use our platform, including pages visited, time spent, and features accessed.
• Communication Data: Records of your correspondence with us, including emails, support tickets, and feedback.
• Cookies and Tracking Data: Information collected through cookies and similar technologies as detailed in our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, and how we use your information depends on which services you use and how you interact with us. Specifically, we use your data for:

• Providing and maintaining our educational resource directory services
• Processing and responding to your enquiries and requests
• Improving our website functionality and user experience
• Sending you relevant information about our services and updates
• Ensuring platform security and preventing fraud
• Complying with legal obligations and regulatory requirements
• Analysing usage patterns to enhance our educational offerings

The legal basis for processing your personal data includes your consent, our legitimate interests in providing educational services, and compliance with legal obligations.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform and providing services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the type of data and the purposes for which it was collected:

• Contact Information: Retained for the duration of our business relationship and up to 7 years afterwards for legal compliance
• Usage Data: Typically retained for up to 2 years for analytics and improvement purposes
• Communication Records: Retained for up to 5 years for customer service and legal purposes

Your Rights

Under GDPR and other applicable data protection laws, your rights regarding your personal data include:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to certain types of processing, including direct marketing
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

As we operate primarily within the European Union, your data is generally processed within the EU/EEA. If we need to transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data protection rights, or need to contact us regarding your personal data, please contact us at:

You also have the right to lodge a complaint with the relevant data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable laws.